How it works

What happens to a call
once a phone is shielded?

The phone keeps its number. Its calls are forwarded to PhoneShield, which refuses known scammers before it rings, lets family straight through, and asks everyone else who they are and what they want. Ten minutes to set up for a parent, who never has to judge a stranger on the phone again.

The tale of two calls: a scammer and a daughter call the same phone. Four minutes.

How it works

Three steps between a scammer
and your parent’s phone.

The ten-minute setup guide

A phone on a kitchen table showing PhoneShield's Calls screen: one person waiting for a call back, and today's calls marked Shielded, Blocked, Message and Rang you. — What the family sees: what was kept away, who asked for a call back, and who rang through.

01 / FORWARD

Their number stays the same

Subscribe and we assign a PhoneShield number. Forward the phone to it with one carrier code. Nobody they know has to learn anything new.

02 / REFUSE AND SORT

Reported scammers are turned away

Numbers on the shared scam list and in the FTC’s daily complaint data are refused before the phone rings. Family and favorites ring straight through. Everyone else answers one question at the front desk.

03 / RING THEM, OR YOU

Real calls get through, with a name

A caller with a real reason rings the PhoneShield app like any phone call, with their name on the screen. Questions go to Nora, the assistant. Sales pitches and scam scripts are declined. Each call is listed in the app with what happened and why.

Watch it done

It comes down to two things.
Four minutes to see it all.

Start PhoneShield

Put the PhoneShield app on the iPhone, then tell the iPhone to forward to PhoneShield. Calls that pass ring the app like any other call. Captions are burned in, so it plays fine on mute.

See the conversation

What a caller hears
at the front desk.

The front desk says it is one, asks who is calling and what it is about, and decides from the answer: a real reason rings the app with the caller's name, a question goes to Nora, a sales pitch or a scam script is declined politely. Explore the examples, then make a test call before forwarding the line.

A moment with PhoneShieldExample call

Unknown numberA stranger with a polished story

AI assistant

PhoneShield

Hi, you’ve reached Margaret’s line. This is the front desk. Who’s calling, and what’s it about?

Caller

This is James from the underwriting department. Margaret’s $5,000 approval expires today.

Declined as a loan scam. Margaret’s phone did not ring.